The POST /pre-signed-url
endpoint provides a secure, pre-signed URL that you can use to upload files directly to a designated storage service. The URL is time-limited, remaining valid for 15 minutes, and authenticated to ensure that file uploads are secure. The maximum supported file size is 100000000 bytes (100MB).
Once you have obtained the pre-signed URL and the accompanying fields (key
, name
, x-amz-Algorithm
, x-amz-credential
, x-amz-date
, x-amz-signature
) from the API endpoint:
To upload your file to the designated storage location using the provided data, you need to make a request formatted as follows:
Important Note: You must retain the returned key
as it is essential for later referencing the file in the application, such as attaching it to a case or including it in a user comment.
File size should be less than 100000000 bytes
Fields to be used in the form-data request