Case - Update Status

POST

Update Case Status

The POST /cases/{caseId}/statuses endpoint is used to update the status of a case. The status can be one of the following values: OPEN, CLOSED, REOPENED, IN_PROGRESS, ON_HOLD. Note: When closing a case the reason field is required.

Path parameters

caseIdstringRequired

Request

This endpoint expects an object.
status
enumRequired
Allowed values: OPENCLOSEDREOPENEDIN_PROGRESSON_HOLD
reason
list of enumsOptional
otherReason
stringOptional
comment
stringOptional
files
list of objectsOptional

Response

This endpoint returns an object
caseStatus
enumOptional
Allowed values: OPENCLOSEDREOPENEDIN_PROGRESSON_HOLD

Errors