API Reference

Case - Update Status

Update Case Status

The POST /cases/{caseId}/statuses endpoint is used to update the status of a case. The status can be one of the following values: OPEN, CLOSED, REOPENED, IN_PROGRESS, ON_HOLD. Note: When closing a case the reason field is required.

Authentication

x-api-keystring
API Key authentication via header

Path parameters

caseIdstringRequired

Request

This endpoint expects an object.
statusenumRequired
Allowed values:
reasonlist of stringsOptional
otherReasonstringOptional
commentstringOptional
fileslist of objectsOptional

Response

OK
caseStatusenum or null
Allowed values:

Errors