Case - Update Status
Case - Update Status
### Update Case Status
The `POST /cases/{caseId}/statuses` endpoint is used to update the status of a case. The status can be one of the following values: `OPEN`, `CLOSED`, `REOPENED`, `IN_PROGRESS`, `ON_HOLD`, or a custom status ID (e.g. `CS-1`).
Note: When closing a case the `reason` field is required.
Authentication
x-api-keystring
API keys are used to authenticate the requests.
Path parameters
caseId
Request
This endpoint expects an object.
status
reason
otherReason
comment
files
Response
OK
caseStatus
customCaseStatusName
Errors
404
Not Found Error