Case - Update Status

### Update Case Status The `POST /cases/{caseId}/statuses` endpoint is used to update the status of a case. The status can be one of the following values: `OPEN`, `CLOSED`, `REOPENED`, `IN_PROGRESS`, `ON_HOLD`, or a custom status ID (e.g. `CS-1`). Note: When closing a case the `reason` field is required.

Authentication

x-api-keystring
API keys are used to authenticate the requests.

Path parameters

caseIdstringRequired

Request

This endpoint expects an object.
statusstringRequired
reasonlist of stringsOptional
otherReasonstringOptional
commentstringOptional
fileslist of objectsOptional

Response

OK
caseStatusstring
customCaseStatusNamestring

Errors

404
Not Found Error