Case - Update Status | Flagright

Update Case Status

The POST /cases/{caseId}/statuses endpoint is used to update the status of a case. The status can be one of the following values: OPEN, CLOSED, REOPENED, IN_PROGRESS, ON_HOLD, or a custom status ID (e.g. CS-1). Note: When closing a case the reason field is required.

Authentication

x-api-keystring

API keys are used to authenticate the requests.

Path parameters

caseIdstringRequired

Request

This endpoint expects an object.

statusstringRequired

reasonlist of stringsOptional

otherReasonstringOptional

commentstringOptional

fileslist of objectsOptional

Response

caseStatusstringOptional

customCaseStatusNamestringOptional

Errors

404

Not Found Error