Case - Update Status

Update Case Status

The POST /cases/{caseId}/statuses endpoint is used to update the status of a case. The status can be one of the following values: OPEN, CLOSED, REOPENED, IN_PROGRESS, ON_HOLD. Note: When closing a case the reason field is required.

Path parameters

caseIdstringRequired

Headers

x-api-keystringRequired

Request

This endpoint expects an object.
statusenumRequired
Allowed values:
reasonlist of enumsOptional
otherReasonstringOptional
commentstringOptional
fileslist of objectsOptional

Response

OK

caseStatusenumOptional
Allowed values:

Errors