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Log inTalk to sales
GuidesAPI Reference
  • Introduction
    • Getting started
  • API Reference
  • Webhooks
      • POSTCase Open
      • POSTCase Close
      • POSTCase Escalated
      • POSTCase in interim status
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WebhooksCase

Case Open

Payload
1{
2  "id": "string",
3  "triggeredBy": "MANUAL",
4  "createdTimestamp": 2220000000000,
5  "type": "CASE_OPENED",
6  "data": {}
7}
Occurs whenever a case is opened
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Headers

x-flagright-signaturestringRequired

An HMAC SHA256 signature generated using the webhook payload and a shared signing secret. This is then converted to a hex encoded string.

Payload

The payload of this webhook request is an object.
idstringRequired
Unique identifier for the event
triggeredByenumRequired
Event triggered by a user or system
Allowed values:
createdTimestampdoubleRequired315529200000-4133890801000
Time at which the event was created. Measured in ms since the Unix epoch.
typeenumRequired
Allowed values:
dataobjectRequired
accountstringOptional
Email ID associated with the event

Response

200
any
Return a 200 status to indicate that the data was received successfully.